Support & Contact
We are here to help
General Support
For questions about using R90 Navigator, your rhythm plan, R-Lo coaching, or any App feature:
We aim to respond within 48 hours on business days.
Privacy and Data Requests
For privacy inquiries, data access requests, data deletion requests, or questions about how your data is used:
Privacy Contact
We will respond to data rights requests within 30 days (or sooner where required by law).
Legal Inquiries
For legal questions, terms of use, intellectual property, or compliance matters:
Legal Contact
Subscription and Billing
Subscription payments are processed by Apple or Google. For billing questions:
- iOS billing: Contact Apple Support or visit reportaproblem.apple.com
- Android billing: Contact Google Play Support through the Play Store app
- Subscription status: Check your subscription in your device's App Store settings
For general subscription questions or help cancelling, contact us at hello@r90navigator.com.
Account Deletion
You can delete your account:
- In the App: Profile > Settings > Delete Account
- By email: Send a request to privacy@r90navigator.com from your registered email address
See our Account Deletion Policy for full details.
Bug Reports and Feedback
If you encounter a bug, have a feature suggestion, or want to share feedback about your experience, please email hello@r90navigator.com with as much detail as possible, including your device type, OS version, and steps to reproduce any issue.
Security Concerns
If you discover a security vulnerability, please report it responsibly to privacy@r90navigator.com. Do not publicly disclose security issues before we have had a chance to investigate and address them.
Company Information
- Company: R90 Sleep Pty Ltd
- Website: www.r90navigator.com